HELP & FAQs

Questions about shipping?

I want to tracking my shipment
What is our shipping - policy
Returns & Exchanges

Spot a problem? Tell us!

I want to check my product's Authenticity verification
I got my package, but it delivered by damaged
I got skin trouble after using haruharu wonder product.
Contact us directly

Curious about our products?

I want to buy a travel / Jumbo size product
Products are pregnancy safe?

None of our products contain ingredients that are typically advised against during pregnancy. However, we always recommend consulting your doctor or midwife before introducing new skincare products into your routine during pregnancy.

How should I store the product?

Products may feel warm after transit but have passed stability and safety tests.

Storage instructions may vary by product.

In general, keep in a cool, dry place at room temperature.

Vegan Certification

None of our products contain ingredients that are typically advised against during pregnancy. However, we always recommend consulting your doctor or midwife before introducing new skincare products into your routine during pregnancy.

Let’s talk partnerships

Wholesale

If you have a wholesale inquiry, please send us your company profile along with your proposal to <help@haruharuwonder.com >

Influencer

Please email us your active social handles, plus a media kit (if you have one) to <help@haruharuwonder.com> for gifting and partnership consideration